![]() Orsini discusses Quint’s latest book, The Busy Leader’s Handbook. Orsini for teaching doctors how to have uncomfortable conversations with patients. He makes a point to discuss the difference between stress and trauma. He shares a story how patient experience changed his career. Quint tells us that one of the greatest gifts he’s ever had was becoming a special education teacher. Both reached number five on Wall Street Journal’s bestseller list. He has authored nine books, including The Busy Leaders Handbook and Results That Last. In 2000, Quint formed the Studer Group and put patient experience on the map by connecting patient care and customer service. Quint is a teacher at heart and began his leadership journey teaching special needs children, He has held several leadership roles in healthcare including President of Baptist Hospital in Pensacola, Florida, leading that organization to the top 1 % of hospitals nationwide in both patient and employee satisfaction. You will learn about Quint’s gift for translating complex leadership and business strategies into simple behaviors that allow long-term success and profitability. He’s worked with individuals at all levels of leadership and across a variety of industries to help them become better leaders and create high performing organizations. He is a businessman, visionary, entrepreneur, and a natural mentor to many. ![]() Today, It’s my incredible honor to have as my guest, Quint Studer. Welcome to Difficult Conversations with Dr. ![]()
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